PopSockets MagSafe Wallet Warranty Claim
Filed a limited warranty claim with PopSockets for the Phone Wallet with Expanding Grip and Adapter Ring for MagSafe — Floral Bohemian. TOS reference: PopSockets Limited Warranty TOS.
Purchase details
| Field | Value |
|---|---|
| Order date | July 9, 2024 |
| Order # | 111-8944457-7639448 |
| Seller | Amazon (Sold by: Amazon.com — authorized) |
| Price | 31.13 w/ tax, after $0.80 promo credit) |
| Payment | Amex …1008 |
| Warranty window | 3 years from delivery → covered through ~July 2027 |
Defects claimed
- Design/graphic peeling — began within the first few months of ownership; cosmetic at the time so kept using it.
- Center crack at card holder — the card holder mount has cracked and is at risk of detaching entirely.
- Loose MagSafe attachment — the holder attachment has loosened and fully come off twice, making it unsafe to carry cards.
Framed as progressive materials/workmanship defect under normal use (delamination + cracking), explicitly distinguished from wear-and-tear (which is excluded).
Claim submission
- Sent: Sun Jul 13, 2026, 10:48 AM EDT to cs@popsockets.com
- Subject: “Warranty claim for my MagSafe Phone Wallet”
- Attachments: Amazon order summary PDF (
Popsocket Magsafe Holder.pdf) + 3 photos (IMG_1429–1431: peeling, crack, loose attachment) - Ask: replacement under the 3-year limited warranty
Expectations
- Past the 90-day satisfaction guarantee (~2 years in), so this rides entirely on the defect argument.
- Remedy per TOS is replacement of same/similar style; they may ask for a physical return (I’d pay inbound shipping to Boulder, CO), but for a ~$30 item photo-based replacement is likely.
- Replacement inherits the remaining warranty (through ~July 2027), not a fresh 3 years.
Open action items
- Follow up on the same email thread if no reply by ~Mon Jul 20
- If they request a physical return, weigh $ of traceable shipping vs. value of replacement
- Log outcome here when resolved